Shipping - Australia

Shipped with Love from Auckland! 💌

All online orders are carefully packed and shipped from our Fabric Box store in Morningside, Auckland, New Zealand, usually within 1–3 business days of placing your order.

Shipping is calculated by state at a flat rate during checkout, based on the distance from us to you - not the size or weight of your order. So whether you’re ordering one metre or ten, the shipping cost stays the same for your area. That means it’s worth making the most of it!

We don’t have a Fabric Box home in Australia just yet, but your goodies are on the way via Australia Post, managed through NZ Post. Your parcel will pass through a NZ Post depot in NSW, which may appear as the sender on your label - but rest assured, it’s from us!

You can track your parcel anytime via the NZ Post website.

When shopping on our Australian site, fabricbox.com.au, all prices are shown in AUD, and you'll be charged in AUD at checkout.

What to Expect with Australia Shipping

We’re bringing Fabric Box goodness across the ditch! Here’s what to expect:

If you’re not home at delivery time, our couriers have Authority to Leave—they’ll leave your parcel in a safe spot if possible.
No safe spot? They’ll leave a Card to Call so you can rearrange delivery.
Need a signature on delivery? Add a note in the Notes box at checkout, or email us straight after placing your order.
Using a PO Box or Parcel Locker? No worries—Australia Post delivers to both. Just include this when entering your address.

Delivery Times (via NZ Post / Australia Post – Parcel Post):
📦 Tracked service
🏙️ Metro/Urban: 3–8 working days from dispatch
🏡 Rural: 3–10 working days from dispatch

A Quick Heads-Up on Customs 🛃

If your order is over AUD $1,000, it may be subject to duties and taxes—that’s Aussie customs law. These charges are the customer’s responsibility, and your local customs team will contact you to arrange payment.

Customs usually base the value on the price of your order plus shipping, even if you’ve received free shipping. While we do our best to provide accurate info, customs processing is out of our hands and may vary—so it’s worth checking the current guidelines before completing your order.

Sample Swatches – Free Untracked NZ Post ✂️

Ordering samples only? We’re happy to send your swatches in a complimentary, post-paid envelope via standard untracked NZ Post.

To request this:

Add a note in your cart: “Samples by Post”
At checkout, select “Pick up in store” to avoid courier charges

When sent on their own (without fabric), samples can take a little longer to arrive:
Metro & Rural Australia: 10–30 working days

Please note: delivery delays may occur and are outside of our control.

If you’re ordering samples with fabric, they’ll be included in your main tracked parcel—we recommend this for a speedier delivery!