Shipping | Pickup in Store

Fabric Box online orders are fulfilled and dispatched from our Fabric Box retail store, in Morningside, Auckland, New Zealand, within 1-3 business days of placing your order.

We offer Free Shipping when you spend $200* online (*excludes custom mail orders & oversize items).

We ship within New Zealand only at present. 

** Please Note: Sorry, our courier partners do not deliver to PO Boxes.

 

*Ordering Samples Only? We can post the samples, in a complimentary post-paid envelope. In the notes section in your cart, write "Samples by Post". Then, in the checkout, select "Pickup in store", so shipping is not charged.

Please Note: we cannot track a posted envelope. If samples are "urgent", we suggest you pay for courier delivery.

We have a stockpile of A4 size post-paid envelopes we would like to use up, so look out for a large envelope in your letterbox.

 

Pickup in Store

Collection of online and mail orders is available during opening hours. Find us at 2 Collins Street, Morningside, Auckland 1025 (Entrance on Ethel Street).

 

New Zealand Shipping

Following dispatch, please allow 1-3 business days to receive your order within the Auckland area. For all other locations, please allow 2-4 business days for delivery (Rural locations may take longer). 

Our courier partners are Castle Parcels, encompassing NZ Couriers and Post Haste. 

Please be aware that once your order is dispatched by us, our courier partners are responsible for delivery. 

 

How to Track Your Order

Once your order has left us, you will receive an email from Fabric Box - shop@fabricbox.co.nz (via our delivery platform Go Sweet Spot) with your tracking information, so you can follow its progress. If you need help tracking your order, please contact us.


Please Note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, wild weather or other courier delivery issues that are unforeseen and beyond our control.