FREE SHIPPING FOR ALL ONLINE ORDERS OVER $150

FAQ's

Where is your Fabric Box shop?
We'd love to see you at our Fabric Box retail store in Morningside, Auckland.
We are located at 2 Collins Street, Morningside, Auckland 1025 (Entrance on Ethel Street). You can shop online and choose to pick-up from our store too. You can find directions here.

Do you have parking?
Yes, we have free of charge, off street car parks outside the storefront.

Can I order sample swatches?
Yes, you can. If you would like to see a fabric prior to making a purchase, sample swatches are available to order and have delivered to you. Swatches are $1 per fabric + delivery. Copy and paste the fabric name and colour you’d like a swatch of, into an email to - shop@fabricbox.co.nz 

I would like to buy in 10cm increments, is that possible?
Our online store is set up to supply our customers in full metre lengths. Our minimum is 1 metre. In-store, our minimum is half a metre.

Do you offer wholesale for designers?
We are here for everyone, but we do not offer wholesale pricing. Our stock is fast moving and you won't always see a particular fabric again once it's gone. We price our fabric competitively and have amazing fabric deals on any given day.

What is Deadstock?
Deadstock is fabric that has become surplus to the requirements of mills, designers or manufacturers. When the industry no longer has a use for these fabrics (for example, they're from a past season) - we take the opportunity to secure deadstock fabric for our store, in the process saving it from heading to landfill, and pass these fabric treasures to you at sharp prices! 

Can I return a fabric if it's not right for my project?
All sales are final. Sorry, we do not accept returns or exchanges if you change your mind. If we have made a mistake with your order, or if you have received flawed fabric, we will of course make it right. Please contact us at shop@fabricbox.co.nz